Word: users
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...indies' success hasn't escaped the chains' notice. Both Home Depot and Borders Books & Music are experimenting with smaller-format stores. Home Depots are supposed to become more user friendly, especially for women, who perform a growing proportion of home-improvement jobs and have been instrumental in Lowe's rapid growth. But the best-run indies should continue to stay ahead of the competition if they're mindful of the old bear joke: Two guys are backpacking and notice a bear approaching. One guy drops his backpack and starts running, while his buddy stays put, frozen in fear...
...antiquated—but amusing—telnet “talk,” which, despite instant messaging, has survived intact to annoy anyone who is logged in for too long and makes it easy to send obnoxious banners to those folks worth disturbing. Webmail, meanwhile, leaves no user trail—which might be safer, but is surely a lot less...
...went to input my hours online, but I don’t know if they actually went through,” Wrenn said. “I think it’s good that they’re reducing paperwork but the system is not very user-friendly. It should be self-explanatory...
BILLER-DIRECT PAYMENT Many credit-card companies and other big billers allow you to pay through their websites. This requires some setup--you generally need a user ID number and password--but after that it's easy. You can see your most recent statements and transactions online and choose how much you want to pay. Print a receipt, and you're done. By coupling biller direct with direct debiting, you can sizably reduce the number of checks you write without fully automating. The downside: you have to travel from site to site...
...million customers away from products like Microsoft's Internet Explorer, is about to release a new browser that - they swear! - will revolutionize Web surfing on small screen phones. The latest version of its mobile browser, which will be announced this week, transforms data so that a mobile-phone user can download pages using the same format as the World Wide Web. Opera has found a way to render Web pages so that a complete page can be viewed vertically on mobile screens and look the same as it does on a PC. "With our technology, mobile users can visit...