Word: users
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...opinion is that we've come through the hardest part of the implementation. The ADAPT staff has done a great job in making changes (for example, speeding up the system that produces financial reports on research grants) in response to user requests. There's a lot more work to be done, but we're already starting to enjoy the benefits (such as better financial reporting) of the project...
...more like a skeptical consumer. "There's a lot of plumage here, but I wonder if the beast underneath isn't still pretty scrawny," he says, pointing out that the Net is still too slow and hard for many people to use. King, a Macintosh user, couldn't download his book, which came out only in PC-readable formats. "This is a good illustrative example of all the potential that so-called e-commerce has, and then the reality of the situation," he says. "In point of fact, what e-commerce has been selling for the past five years...
...ingenious, linking existing concepts rather than breaking new programming ground. The day Fanning put the software online via a server at his uncle's office, he knew he had a huge hit: "As soon as we were up we were getting blasted with traffic." The company claims its user base growth rate has been between...
Make the systems user-friendly. The new system was supposed to create easy-to-use online windows for data entry. Huidekoper says that while she knows there is a great deal of work to be done, the systems were intended to make users' lives easier...
Plan for the future. Some day, the systems may totally eliminate the need for paperwork, allowing all purchasing to be done online. For example, a user could view an electronic catalog, order test tubes and complete all of the approval, billing and payment without getting up from the computer...