Word: users
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...Exhibitions are organized by location, popularity, genre and other handy categories, but one of the site's most useful features is the Google Map mashup overlaid with gallery locations, making it easy for visitors to plot an afternoon's art hopping. Users can also bookmark their favorite shows and venues, and request e-mail reminders of exhibitions. These user-friendly enhancements are born of Baron's own experience as a gallery buff. "We are our best users," he says. "We don't pretend to know anything about art. We just enjoy going to shows." Baron extends his beat...
...chrome and brushed aluminum, the CU500 may well be LG's most attractive model yet. Its look and high-tech innards definitely suggest that it's geared towards a fashionable male audience. I liked how easy the CU500 was to use. It has not just a colorful and responsive user interface, but buttons contoured just enough to dodge one of RAZR's ill effects - having to look down to dial. Easy hand dialing is a good thing, although the CU500 lacks the one thing that is even better: hands-free voice dialing...
...stores are part of a bigger program to make the company more user-friendly. Dell is retraining its customer-support staff and offering a new service called Dell Direct, which allows a technician to connect to a customer's computer to root out problems. That's partly in response to harsh criticism after the company didn't initially beef up customer support as business grew, leading to 30-min. waits to talk to a phone rep. Last year Dell also announced it would hire 1,500 more call-center workers. "What I am most excited about is the investment...
...their best work in "their own personal space." The top privacy-related gripe: overheard conversation, particularly from cell-phone shouters. So architects are being exhorted to help muffle cubicle babble. Some advocate loft ceilings, others white noise; a desktop gadget called Babble can broadcast garbled recordings of the user's voice to mask real conversation. "To be honest, I see a lot more people just wearing iPods at their desks," says Dennis Gaffney, co-director of workplace design for architects RTKL...
...subject. John Kerry went a step further last week. He threatened to filibuster the telecommunications bill unless it included net neutrality protections. On the website of savetheinternet.com, Kerry wrote: "This vote was a gift to cable and telephone companies, and a slap in the face of every Internet user and consumer. It will not stand...