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...use some statistics to show how a lot of young people's marriages end up in divorce. In general, do you think people under 25 shouldn't get married? What I think is amazing is not that 85% of people who get married under the age of 25 get divorced, it's that 15% of them stay together. How did they manage to pull that off? You almost can't wait too long. It's the single simplest measure to predict divorce...
...reaction is, 'My God, another piece of paperwork? It's just a waste of time.' We had 20% in our surveys [of doctors who adopted the checklist in a study] that still felt it was a pain, a waste of time; they didn't want to use it. Of course, we asked them a follow-up question: If they were having an operation, would they want the checklist? And 94% of them...
...doctors object on the grounds that checklists take too long. Do they? If they're badly designed. One of the fascinating things to me was going to visit Boeing's checklist factory, where they make over 100 checklists a year and design them in ways that pilots can actually use them in a time crush. They helped us design ours. We set a target that no step along the way would take more than 60 seconds and the whole process should be, in routine situations, under two minutes total. The Mayo Clinic adopted the checklist that we designed. And they...
...means a chance to leave some of the tired words and phrases of 2009 in the past. At least that's the theory of the wordsmiths at Lake Superior State University, who released their 35th annual (deep breath) List of Words Banished from the Queen's English for Mis-use, Over-use and General Uselessness...
Another trick is to recognize that willpower is like a muscle - it gets stronger with appropriate use but ultimately weakens if overloaded. That's why Hester recommends setting short-term goals that are "moderately difficult, realistic, concrete and measurable." As with weight-lifting, starting at a level that is challenging but not overwhelming can provide a sense of achievement and success - which can give you the drive to take on bigger challenges...