Word: valliere
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...After Vallier reportedly reprimanded him earlier this summer, several sources said Dowling, who is in his 60s, decided he no longer wanted the job. When his disability benefits were approved, Dowling emptied his office, taking even a treasured fish ornament. He is not expected to return...
...Vallier, equal parts meticulous and affable, says he's trying to create a "corporate" sensibility for the department. He formed his sense of what is properly corporate and professional during stints in the employee relations department at Shell Oil and as the vice president for human resources for a large health care provider...
...Vallier also knows Harvard. He has worked in the Faculty of Arts and Sciences human resources arm, and was known for aggressively seeking solutions for lower-ranking employees when they had trouble with professors and top administrators...
...Vallier says he is working on several of these initiatives, including a draft of a new guard manual...
...over the summer, Vallier shuttled guards through special sensitivity sessions and additional training designed to focus the security officers on customer service...