Word: valujet
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Dates: during 1995-1995
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Ultimately, many airlines would be happy to eliminate tickets altogether. "This is definitely part of a trend to reduce passengers' reliance on travel agents and ticketing," says Julius Maldutis, who follows the airline industry for Salomon Brothers. Valujet, a profitable 16-month-old Atlanta carrier that mostly plies the Southeast, has never issued tickets; travelers get confirmation numbers that they use to pick up boarding passes at airports. Southwest Airlines began offering all passengers the option of ticketless service this month. Even giants like United and Delta are testing similar systems. "As Delta becomes more competitive," says vice president Vincent...