Word: viktoriya
(lookup in dictionary)
(lookup stats)
Dates: all
Sort By: most recent first
(reverse)
...just over $1,000. The woman taking her call fills in the details on a screen. Experienced workers can process a request and grant preapproval in under six minutes, but Kumyiny can't remember her postal code, which slows everything down. Watching over the process is deputy operations director Viktoriya Selezneva, who says the economic crisis has yet to arrive. "The volume of calls hasn't decreased for us," she says. And should callers have worries, the staff has been given a reassuring script to deal with them...
...woman taking her call fills in the details on a screen. Experienced call-center workers can process a request and grant pre-approval in under six minutes, but Kumyiny can't remember her zip code, which slows everything down. Watching over the process is deputy operations director Viktoriya Selezneva, who says the economic crisis has yet to arrive. "The volume of calls hasn't decreased for us," she says. But then, the Christmas season - the busiest time for consumer loans - is approaching fast. And should callers have worries, staff have been given a reassuring script to deal with them...
| 1 |