Word: voucherization
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...dealing with airlines is that, if you're persistent and persuasive enough, you can usually find a representative willing to find you a seat on that sold-out flight, waive a change fee, ease your outrage by upgrading you to first class or give you a free meal voucher. When my flight was canceled, Delta waived the usual $15 fee on checked luggage. It's actually smart business; even small gestures go a long way toward defusing consumer wrath...
...After a couple of days I got my bag back - though I had to send my brother to the airport to pick it up. I even got a response to my e-mail complaint: an apology and a $50 voucher for future Delta travel. I'm not sure whether to say thank you or ask what took so long. But it doesn't matter. There's no one to call...
...started, try Lakedale Resort's pre-packaged camping trip. You'll get a 7-foot-by-9-foot dome tent that sleeps four, plus two sleeping bags and pillows, a double air mattress, a cooler, two aluminum mess kits, flashlights and folding chairs, plus a $10 voucher to the General Store. Rates start at $299 for two people for two nights at one of the Resort's lakeside campsites. You even get to keep all the equipment; all you have to do is set it up. San Juan Island...
...cars are beginning to rise as supplies tighten, which makes new cars a more attractive deal. Any improvement in the homebuilding industry bodes well for light-truck sales. And if Congress passes a proposed cash-for-clunker bill that would give car owners a $3,000-to-$5,000 voucher to trash their old vehicles and buy something new and shiny, dealers will move the metal, as they have done already in Europe...
...deals are more generic on Cyber Monday and half as good [as Black Friday]," says Vincent. Stores will make up for that with extra enticements like lower purchase minimums for free shipping or a free-shipping voucher with gift-card sales, a promotion Lands' End is having. "Free-shipping deals is a minimum cost of entry," says Cassar. "Essentially, retailers will subsidize it, with those costs coming out of their margins." In addition, sites will offer more bundles like "buy one, get 50% off another item," which help stores move two pieces of merchandise and lower their inventory levels. This...