Word: wacker
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Dates: during 1980-1989
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...Wacker says he personally receives between 10 and 20 UHS related complaints of all sorts per year--most of them from "nervous parents asking me about their children, which I can't tell them for confidentiality reasons "Of these, he says, "no excess" of the complaints are related to gynecologic practice. The other direct line for complaints is through the patient-advocate, who may receive a slightly greater number, Wacker adds...
During his 12-year tenure, about seven doctors have left UHS because of repeated complaints from patients, Wacker says. "Almost 100 percent" of those cases were strictly attitudinal complaints, he explains. "Most were just not suited here--they couldn't interact with students. Our older patients had had no complaints...
Both staff and outside doctors credit Wacker for improving UHS overall. "There used to be a lot of criticism of UHS" before Wacker arrived, says Edward S. Rendall, director of the health services at MIT. When Wacker took office, for example, contraceptives were still illegal in Massachusetts, and "there really were doctors and nurses you couldn't." Nancy Ryan notes...
University Health Services (UHS) director Dr. Warren E.C. Wacker formally stated that he felt the grievance filed against a UHS gynecologist last spring had no validity. But Harvard attributed Brigham and Women's Hospital in Boston, where UHS's only two gynecologists practice, is increasing its scrutiny of practices questioned in the complaint...
...Wacker stated this week that the practice cited in the complaint "does not differ significantly" fromthat of his colleagues at the hospital However Wacker did not rule out the possibility of further investigations...