Word: wagonlit
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Dates: during 1990-1999
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That is happening already: American Express Travel, the country's largest agency, said last week it will charge $20 a ticket on domestic flights costing less than $300 and credit the fee toward cruises or tour packages. Carlson Wagonlit, the No. 2 agency, will charge a $15 fee to first-time customers who travel alone and book no other services; such flyers will then receive $25 certificates, good for future trips...
...largest and most influential travel agencies in the world, American Express and Carlson Wagonlit Travel, will start charging customers fees for writing tickets. The move, which many agencies are expected to follow, is a response to a decision by seven major U.S. airlines to end their 10 percent commissions to travel agents, who make 85 percent of U.S. plane reservations. The airlines say they will pay agents just $25 per one-way domestic ticket and $50 per round-trip fare instead. To help make up the losses, Carlson Wagonlit will charge a $15 service fee beginning Apr. 1, and American...