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...says consultant Jim Dion of Dionco, based in Chicago. High-volume stores such as Kmart and Target hold prices down in part by keeping payroll expenses low, generally less than 5% of sales. Stores like the Gap or Abercrombie & Fitch may spend double that. But even at discount king Wal-Mart, "associates have always been taught that they should smile and make eye contact," Dion says. "So you can ask them a question, and they'll be polite when they tell you they don't know. Or they'll try to get you the answer...
...Platt of Hilton Head, S.C. Platt was a surgeon in Tennessee for nearly 40 years and then an outpatient physician at a veterans' hospital on Parris Island, N.C., for an additional 10. Now, at 85, he works four days a week in the garden shop of the Hilton Head Wal-Mart, operating a forklift and keeping computerized accounts of stock. Always a plant lover, he shrugs off the unlikeliness of the job. "I didn't compare it to what I had done in my professional life," he says. Platt enjoys the perks: he and his wife Mary, 76, have just...
Another kind of SRI fund, however, is in the news. Last week Wal-Mart said it will suspend sales of several men's magazines, including Maxim, FHM and Stuff (see Essay). Officially, the retailing giant pulled the plug after "customers around the country" complained that the boobs-and-booze monthlies made them "uncomfortable." In fact, the move came after a grass-roots campaign orchestrated largely by a mutual-fund manager...
...Ally is edging into activism. After his complaints about "pornographic" covers of Cosmopolitan failed to get the magazine banned from Wal-Mart, Ally sold Timothy's 9,200 shares of Wal-Mart stock. Then he banded together with several other Christian groups, including the American Decency Association and the Family Research Council, to petition Wal-Mart...
...nixing of Maxim is Ally's first victory in what may be a long crusade. "We're starting with Wal-Mart," he says. "They're not our only target. We want to try to slow down this slide into the moral abyss that America...