Word: wal
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...central for luxury items, for instance, and Petopia.com is one of dozens of sites that will shower you and your doggie with selection. On the other side are e-malls such as Buy.com and Shopnow.com Traditional retailers are making the transition to the Web too, and one of them--Wal-Mart--could be letting a monster loose when its new website debuts early next year. And don't forget eBay, the other e-commerce revolutionary. eBay's many-to-many approach to selling--the world is just one big auction--completely opposes Amazon's one-to-many, fixed-price universe...
...tough to see why 100 million customers shop at Wal-Mart every week. The nation's top retailer sells everything from sweatpants to string beans, rakes to Ritalin. It keeps its prices low, its shelves stocked and its big, wide aisles peppered with blue-smocked clerks. The company will ring up about $160 billion in domestic sales by year's end, with profits on track to top $5 billion. With that kind of scratch--and a proven knack for giving people what they want--the House That Sam Built seems a shoo-in for success in cyberspace...
...Wal-Mart's website so crummy? Product selection has improved recently, but it's still puny. The design is underwhelming; search and navigation tools are weak. And don't try returning something bought online to a store. "It's the biggest toy seller in the country, and its toy site is terrible," says Forrester Research analyst David Cooperstein...
...fooled. Wal-Mart's website may be a disappointment now, but many suspect it's just the soup before the souffle--served to tide customers over while the company cooks up something better. Wal-Mart is doing what it has always done, notes DLJ analyst Gary Balter: watching, learning and biding its time before swooping in for the kill. "By no means should anyone assume that Wal-Mart's not going to be a major, major player in the longer term on the Internet," Balter says, "because it will...
...donated in our family's name through the Heifer Project International heiferproject.org to a village in the Philippines. That year, after Christmas dinner, we had fun naming our animal, imagining what it looked like, and wondering whether we could get one for our village in upstate New York. The Wal-Mart epiphany and my cousin's generosity had taken us far: the Year of the Water Buffalo stands out as the Christmas when my family finally managed to give as good...