Word: walke
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Dates: during 2000-2009
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Inflation in India has hit a 13-year high, but you wouldn't know that as you walk around the Infiniti Mall in Andheri, a Mumbai suburb. The young men and women - many of whom are aspiring models and film stars (the Bollywood studios are not far from here) - are crowding in with their cell phones and laptops, and the place looks as busy as ever...
Sometimes you're working with maladjusted people. Eighty percent of the American dining public is nice. But you've got 20% of patrons who are just crazy! Entitled, demanding people, who are not reasonable. They walk in on Saturday night with no reservation and say, "I want the best table; give it to me now!" They send food back for no reason. And they're bad tippers. They can make your life miserable. In addition, there can be awful co-workers. And owners and managers can be the worst. I've dealt with owners who are just not kosher with...
...line, I would sometimes try to use humor and say something like, "Did you forget your meds today?" And sometimes you just have to smile your way through it. Half the time we're savaging the customers. We're verbally abusing the customers in the back, and then we walk out and plaster a smile on our faces. Two seconds earlier we were describing them in very vulgar terms. I was once called the rudest waiter in the neighborhood...
...walk by a restaurant and see which credit cards it takes and whether Zagat recommends them, then you should also be able to see how the local health authority rates them," says Sarah Klein, a staff attorney with CSPI, which made its recommendations in an Aug. 7 report, "Dirty Dining: Have Reservations? You Will...
...TIME: You've said you want to end "checkbook diplomacy". But by stopping it you run the risk that some countries will switch their recognition to China. How do you walk that line...