Word: want
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Dates: during 1990-1999
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...slow group. I didn't like being a member of the slow group. It brought back bad memories of having a gym teacher yell that skipping is "a jump and a hop." Which, I still argue, it isn't. Either way, it's not what you want to be thinking about when you're going 70 m.p.h. through a hairpin and you're 5 in. from the ground...
...executives are more concerned than ever with a skills gap they believe could be crimping their companies' sales as much as 33%, a recent poll showed. But the skills that executives say they want most don't involve hard knowledge, like the ability to program in C++ or fluency in Japanese. The top personnel premiums they seek are attributes that support mental and social flexibility. They want listening skills, interpersonal finesse and problem-solving ability, and they're spending more...
...retreat from hell was memorialized on an episode of The Simpsons, in which Homer and the other workers at Springfield's nuclear-power plant head up snow-covered Mount Useful in pairs, competing to be first to reach a cabin at the top. The boss cheats, the employees just want free sandwiches, and an avalanche sabotages the whole thing. In the real world, climbing a mountain or learning to handle a kayak with someone you've barely met or, even worse, someone you see at the office every day can be just as lame. Toss in the fear of tackling...
Even American Express, which makes much of its money from merchants on its credit and charge cards, is using its popular Membership Rewards program as a fee generator. The company has hiked annual fees in the program 60%, to $40. If you want to link your personal card with your corporate card, that's another $10, please. And if you're late with your card payment, you pay a fee of around $15 and forgo your points for that month--unless you ransom them for another $15. Like many issuers, Amex has added a mandatory-arbitration clause, so customers...
...alleged trick was to mark statements as arriving on time only if they were received by 8 a.m. of the due date. The company has since changed that time--to 10 a.m. In San Francisco, Providian Financial faces lawsuits for allegedly billing customers for services they didn't want, like credit insurance. Providian says the charges have no merit, but recently said it would refund $20 million in inappropriate late fees...