Word: watermans
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...Search of Excellence, Peters and Waterman...
...Search of Excellence, Peters and Waterman...
...Search of Excellence, Peters and Waterman...
...Search of Excellence grew out of research begun in 1978 by Peters and Waterman for McKinsey & Co., a New York City-based management-consulting firm. After studying 43 model U.S. companies, the authors found that among other things, excellent firms stay close to their customers, encourage innovative ideas from rank-and-file employees, and experiment constantly to improve their products and services. Notes Waterman: "Our book was saying, 'Look, America, you're not so bad after all. Indeed, you've got some companies that are doing just great.' People were anxious to hear that...
...Search of Excellence, Peters and Waterman...