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Only on the Web could Vaynerchuk review wine, not just because he describes one as the "kind of bottle you want to take on your date and hope she consumes the entire thing, and then it gets interesting" but also because he's trying to sell wine on the very same website where he's rating it--which, despite his deep knowledge and spot-on nose, reduces his trustworthiness. But, Vaynerchuk says, what people seek from him isn't individual reviews but lessons in how to enjoy wine. "There's always a wine bully. The one person who did read...

Author: /time Magazine | Title: Totally Uncorked | 6/28/2007 | See Source »

...just the speed of the uplink," says Carlton Hill, an AT&T Vice-President. "It's about the processor speed on a device and the application design that enhance the customer experience. There are a lot of ways to have an optimized data experience." And the iPhone's web capacities are said to improve dramatically when it can sync up with local Wi-Fi networks - if so, it would be a juxtaposition that may make the AT&T connection feel even slower...

Author: /time Magazine | Title: The iPhone's Carrier Problem | 6/27/2007 | See Source »

FIVE: SERVICE FAILURES The leading Web merchants have set a high standard for quick response times and satisfaction guarantees. Consumers want to be listened to when they e-mail or call customer service. They hate waiting for 20 minutes on hold and they despise droning voice-mail menus with seven options, none of which is a real human on the other end of the line. If the carriers don't step up their service, Google and other Web giants may find alternative routes for getting mobile services into the hands of consumers. Daniel Doutol, co-founder of SpinVox, an innovative...

Author: /time Magazine | Title: The iPhone's Carrier Problem | 6/27/2007 | See Source »

...appointed to the role of Middle East peace envoy for the quartet of the U.S., E.U., U.N. and Russia in the quest for peace between the Israelis and the Palestinians. Blair also hopes to launch an inter-faith initiative, discussed in Saturday's meeting with the Pope. The web address www.blairfoundation.org.uk was registered last November...

Author: /time Magazine | Title: The Downing Street Shuffle | 6/26/2007 | See Source »

...emphasizing the need for "a uniquely American solution." Health Care America, a non-profit financed in part by pharmaceutical and hospital companies, held briefings to document the the long wait-times common to government-run healthcare, such as those run by France and Cuba, and posted videos on its Web site detailing horror stories from Canada's system. "Mr. Moore is not telling the whole story. He plays fast and loose with the facts," says the group's executive director Sarah Berk. "We're here to educate the public on what he has left...

Author: /time Magazine | Title: Health Care's War Against Sicko | 6/25/2007 | See Source »

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