Word: wedgwoodian
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...Arrogant to Sell. The first non-Wedgwoodian to direct the firm, Bryan ascended in 1963 after he had added zip to stagnating operations in America, where representatives were living off the company's great name. "They were too damn arrogant to write a sale," says he. Heads rolled, operations were reorganized, and in less than two years North American sales jumped by a third. That market, in fact, accounts for about 40% of the company's sales...
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