Word: whats
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Dates: during 2000-2009
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Real life doesn't quite provide that kind of a party for actual 10 million milers - though certainly get treated well. Phillip Dunkelberger is the president of a data protection firm. Work sends him around the globe and he has earned about 14 million miles, mostly with American. ("I'm...
Jerold Solovy is 79 years old and has been flying American Airlines for 64 years. He cannot even recall when he crossed the 10 million mile mark. "I think I passed it last year; I wasn't keeping track," he says. "American Airlines wrote me a nice letter. They advised...
What does the list teach more broadly?
That doesn't mean it's impossible to do well in an industry with oodles of competition - just that if you're going to play that game, you'd better know your customer pretty well. Consider retail. The stores that make the list are all super-focused on what they...
The trouble began Friday evening when five locomotives abruptly stopped on the tracks in the Channel Tunnel between London and Paris, trapping more than 2,000 passengers with no food, water or news about what was going on for up to 16 hours. Those people eventually made it out of...