Word: wickenden
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Dates: during 1970-1979
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...School, where grants make up almost half the operating budget, Wickenden says the support staff's annual turnover rate is between 25 and 40 per cent. But almost 70 per cent of the people leaving do so because they want to return to school, often to the Ed School itself. "A lot of employees are marking time between undergraduate and graduate schools," she says. "The higher turnover in support staff is frequently due to our hiring people taking their first or second jobs. They don't plan to stay in them...
Cantor and a University-wide personnel staff of about 75 people are in charge of making sure the non-Faculty positions run smoothly. To that end, the personnel representatives from each school meet twice a month to discuss University policy, recruitment strategies and to share tips, Wickenden says. "And there is a regular informal flow of complaint memos, bitches, whatever goes on throughout the different schools," Cantor says. To reduce confusion, the personnel office distributed a thick memo detailing all personnel rules to every department...
Furthermore, schools heavily dependent on research funds generally have higher turnover rates because jobs connected with a project end when the grants run out. Wickenden points out that many of these staff members had planned to work at Harvard for only the period of their grants, but she adds that if support staff members who have lost their funding still want to work within the University, she helps find jobs for them...
...losing a lot of its employees. And quite a few people who begin working here are not happy. But Cantor points out that the majority are indeed satisfied working for academia. "Most feel working in an educational environment is more attractive, more relaxed, open and informal than industry," Wickenden says. Cantor points out that once employees have stayed at Harvard more than three years, "the turnover rate is almost invisible." Who knows, maybe they want that Harvard chair...
...adds only about a fourth of Harvard's employees are unhappy in their jobs, and more than half are contented. Wickenden says job dissatisfaction is the least frequently cited reason for leaving jobs at the Ed School...