Search Details

Word: wiersema (lookup in dictionary) (lookup stats)
Dates: during 2004-2004
Sort By: most recent first (reverse)


Usage:

...electronics store knows the truth. In many cases, the customer comes dead last. A company like Toys "R" Us may blame Wal-Mart for destroying its core toy business, but "[nobody's] customers just walk away; they will put up with a lot of stuff," says business strategist Fred Wiersema. "By the time they switch, they are really...

Author: /time Magazine | Title: Management: After The Flood | 11/8/2004 | See Source »

| 1 |