Word: willful
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Dates: during 1990-1999
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Now that Schwab has proved that the clicks-and-mortar strategy works, this Christmas season we are seeing that Schwab may be the precursor rather than the exception. Robert Kenzer, CEO of Kenzer Corp., a retail executive-search firm, says retailers will have to do online, off-line and catalog...
It's not tough to see why 100 million customers shop at Wal-Mart every week. The nation's top retailer sells everything from sweatpants to string beans, rakes to Ritalin. It keeps its prices low, its shelves stocked and its big, wide aisles peppered with blue-smocked clerks. The...
Do not be fooled. Wal-Mart's website may be a disappointment now, but many suspect it's just the soup before the souffle--served to tide customers over while the company cooks up something better. Wal-Mart is doing what it has always done, notes DLJ analyst Gary Balter...
The first strike is planned for New Year's Day, when Wal-Mart has said it will launch a redesign of the site, adding photo and travel services and expanding the menu to 600,000 items (superstores typically stock about 100,000). The company also promises to link the site...
The changes move Wal-Mart closer to the "clicks-and-mortar" approach to e-tailing. But Balter isn't expecting a watershed event. The company will improve its online operations, he says, "at a pace it feels it needs to go at to win--and it usually wins." Wal-Mart...