Word: wingard
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Dates: during 1980-1989
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...NUMMI the Japanese do not come to work late and will stay past quitting time unquestioningly if there is a job left undone. But they have "loosened up," says assistant plant manager Jesse Wingard. "You can get them to break for a cup of coffee, and there's a lot of joking on the line." Furuta's successor, "T.J." Obara, thinks his compatriots have learned something from the Americans. "It is more cheerful here than in Japan," says he. "It's phenomenal." Executive vice president Osamu Kimura feels this is a valuable lesson. "Current way is not good...
There is a lesson in NUMMI that not one American involved has failed to learn, and there is no sweetspeak to it. "We have to regroup," says Wingard, "and come out fighting to regain our share of the market." Such a transformation, all agree, will take years to accomplish. In the meantime, says a NUMMI vice president, Bill Childs, there's an ironic parallel trend. "Look to the younger Japanese. They don't accept authority automatically any longer. They are more like us. They are our only hope...