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...Wise concedes students who make a high volume of long distance calls get hit by the small differences between various carrier's rates...

Author: By Jonathan A. Lewin, | Title: Monopolizing the Phone Lines | 12/6/1993 | See Source »

...Only a fraction of a percentage of students go with New England Telephone, and most students who change make a high volume of calls," Wise says...

Author: By Jonathan A. Lewin, | Title: Monopolizing the Phone Lines | 12/6/1993 | See Source »

...Wise says the fee levied by the office is not meant to be a deterrent but is necessary to help recoup the cost of rewiring the dorms several years ago. He says the $5 fee "probably doesn't even recover our costs...

Author: By Jonathan A. Lewin, | Title: Monopolizing the Phone Lines | 12/6/1993 | See Source »

...Wise says that HSTO does not pass on all of the savings it receives from its contract with MCI and New England Telephone. The office uses all of this money for its overhead costs, including daily operations, repairs and uncollectibles, he says. "We're not doing a direct pass-through on the long distance--anyone can figure that out," Wise says...

Author: By Jonathan A. Lewin, | Title: Monopolizing the Phone Lines | 12/6/1993 | See Source »

Even though HSTO revamped its billing system this year, many students received their September and October bills late. Wise said that the September period is the most hectic of the year, as the HSTO must activate all its student lines and determine whom to bill for each of them...

Author: By Jonathan A. Lewin, | Title: Monopolizing the Phone Lines | 12/6/1993 | See Source »

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