Word: woos
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Dates: during 2000-2009
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...were to create a model for Globalization Man, he'd look a lot like Francois Woo. Woo's surname and taste for Cantonese food reflect his family's origins, three generations ago, in Guangdong province in southern China. His first name and French accent reflect the European culture of his adopted home on the Indian Ocean island of Mauritius. His children are at college in Perth, Boston and, soon, London. And his $200 million-per-year business is a microcosm of globalization in action. It buys raw cotton from Asia and Africa, ships it to Mauritius, spins it into yarn...
...parts and used them to set up a computer-training school. Today Cassolongo's company, Cassca Technologies, is one of the only online testing centers in Angola for international IT certification, and as the economy booms--a predicted 35% this year--demand for Cassca courses is soaring. But unlike Woo's, Cassolongo's difficulties are entirely domestic. "We face a lot of corruption," he says, using the Portuguese slang gasosa, which literally means fizzy drink. "Documents don't come out until you pay. You have to have connections everywhere...
...year. Known for high-end tourism, Mauritius is making its mark as a hub of global business, with taxes at a uniform 15% for individuals and businesses, and regulations so streamlined it takes three days to set up a company and $200 a year in fees to run it. Woo's business, the Compagnie Mauricienne de Textile, founded in 1986, is part of that boom. Its Port Louis factory is so big that workers use roller skates to get around in it, yet so nimble that it can switch from an order for 200 designer dresses...
...Luxottica, Del Vecchio spent years in distribution, and with Casual Corner he refined his understanding of supply-chain management. Those strengths were on full display at Brooks as the hands-on Del Vecchio personally met with each of the company's suppliers. Some he had to woo back, like the shoe company Alden, which had made cordovans for Brooks for more than 90 years before Marks & Spencer all but discontinued them. Others he simply had to encourage, like Brooklyn, N.Y., suitmaker Martin Greenfield, whom Del Vecchio asked to make the best suits he could (forgetting about price) and then...
...forget to woo with integrity. The authors tell the story of John Bennett Jr., who "found and embraced his own personal persuasion style--an affable mix of other-oriented Promoter and Advocate." His relationship skills helped him perpetrate a $500 million pyramid scheme but couldn't save him from the consequences: a 12-year sentence in federal prison. The bottom line: woo wisely...