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Faced with these after-the-fact fare hikes, it's no wonder that people get ticked off and drag everything they own onto the plane: laptops, briefcases, suitcases, knapsacks, duffel bags, shopping bags, body bags, guitars, plants, animals, minerals and vegetables. And those are just the first 12 passengers to...
Presumably, the airlines don't mind because the change means they need fewer ramp personnel, and now they get paid every time they do handle your bag. In reality, it's the airline flight crews who are now doing the baggage handling, for no extra wages - and don't they...
Delta, which was once the model of civility in this industry, has lately made noises about regaining some of that lost élan, but antagonizing your passengers doesn't seem like the way to do it. Continental should know better. If it's as good an airline as it keeps...
The first tweet came through just two hours after the massive earthquake devastated Haiti's capital early Tuesday evening: "Please text 'Yéle' to 501501 to donate $5 to Yéle Haiti. Your money will help with relief efforts. They need our help." Sent from the Twitter account...
Text-based fundraising is all about immediacy. You don't need to wait until you get home and turn on the computer. Simply enter a five- or six-digit code into your cell phone, along with a single word in the body of the text, such as "Haiti." You don...