Word: zimbardo
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Dates: during 1980-1989
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...California, Los Angeles. Though the confessions contain an element of playacting, most callers want support for admission of sins. And listening to the confessions of others makes people feel better. "It normalizes your sense of guilt over transgressions to realize hundreds of others are doing it too," explains Philip Zimbardo, a professor of psychology at Stanford University...
Indeed, a good deal of pop psychology has been written about the tendency of hackers to sublimate personal or academic problems in the immediate thrill of answering a question posed on a terminal screen. In Psychology Today, Stanford Professor Philip Zimbardo summed up the hacker's dilemma: "Fascination with the computer becomes an addiction, and as with most addictions, the 'substance' that gets abused is human relationships...