Word: zoghlin
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...Zoghlin thinks all this regulatory attention is unwarranted: "If I thought I was just a pawn for the airlines...I wouldn't be here." Alex, have you called your mother lately...
When website whiz Alex Zoghlin proudly told his mother last spring that he'd got a new job running an online travel site, she flipped. His new employers--the big airlines--are trying to put her out of business. She's a travel agent...
...travelers believe Zoghlin when he says, "Our sole goal is what is best for the consumer"? Consumer groups, travel agents, politicians and a wide assortment of airline experts are not so sure. Says Mark Silbergeld, of Consumer's Union: "In an industry made up of a series of cartels that have never been in the business of offering the best deal for the consumer, this site is the perfect opportunity for collusion." In fact, Donald Carty, the ceo of American Airlines, surprised Senators when he openly told a committee hearing last May that the airlines would actually restrict some...
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